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Gehaltsübersicht für Dienstleistung in Plan-les-Ouates

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Gehaltsübersicht für Dienstleistung in Plan-les-Ouates

70 000 ₣ Durchschnittliches Monatsgehalt

Durchschnittliches Gehaltsniveau in der "Dienstleistung" Branche in den letzten 12 Monaten in Plan-les-Ouates

Währung: CHF USD Jahr: 2021 2019
Das Balkendiagramm zeigt die Änderung des Gehaltsniveaus in Plan-les-Ouates.

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Junior Accountant 100%
Stragen Pharma SA, Plan-les-Ouates, Switzerland
STRAGEN PHARMA SA, société internationale spécialisée dans le développement et l’enregistrement de produits pharmaceutiques, est à la recherche pour compléter son équipe de son/sa futur(e)   Junior Accountant Sous la supervision du Finance & Accounting Manager, vous serez en charge des missions suivantes :   • Comptabilisation quotidienne des opérations bancaires (Encaissements clients et Paiements Fournisseurs) dans le logiciel Sage X3 ; • Lettrage des comptes de tiers ; • Comptabilisation des Factures de Frais Généraux, des leasings, des Notes de Frais, • Rapprochement Bancaire ; • Gestion des factures fournisseurs dans M Files (Scan et imputations des métadonnées pour circularisation et approbation dans les services Concernées) ; • Relance Client • Edition et revue du Aging Clients / Fournisseurs • Inventaire des caisses ; • Circularisation des Factures ouvertes Clients et Fournisseurs ; • Mise à jour des FX dans le système X3 ; • Préparation et suivi du fichier trimestriel pour les refacturations de certains coûts (Axe Analytique 20900 – 20150) • Participation aux reportings mensuels, • Diverses analyses de comptes • Demandes Ad’hoc du manager   Votre profil   Vous êtes titulaire d’un CFC d’employé de commerce ou titre jugé équivalent ; Vous disposez d’une expérience professionnelle de 2 ans au minimum ; Vous disposez de bonnes connaissances en Anglais ; La connaissance de Sage X3 est un atout ; Vous êtes de nature curieuse ; Vous aimez contribuer à l’amélioration des process et mode opératoires comptables ; Vous avez un esprit analytique et êtes volontaire, Vous disposez d’une bonne résistance au stress, Vous êtes pro-actif et team spirit, Vous êtes orienté P&L / Satisfaction clients (Départements internes), Vous avez la volonté de repousser vos limites et de progresser dans votre domaine.     Date limite de postulation : 15 Octobre 2021 Date d’entrée : de suite ou à convenir  
Field Support Specialist
medimaps group, Plan-les-Ouates, Switzerland
Medimaps Group is a leading global medical software analytics company, expert in the bone health assessment in clinical routine. At Medimaps, we strive to find simple solutions to complex medical needs for the benefit of the patient. Our passion is to make meaningful and efficient products based on technological innovation. For its headquarter based in Geneva, Medimaps is seeking a Field Support Specialist to reinforce the team. The field support specialist aims to ensure worldwide customer satisfaction and is addressing with effectiveness and reactivity the different issues and requests coming from the field (worldwide). He/She is organized and following-up the different tickets, seeking and gathering information, organizing the responses, and contributing to boost the investigations and analysis. Field Support Specialist Missions: - Acquiring and handling remotely the requests and issues coming from the worldwide field into our Help Desk Ticketing System - Ensuring remotely the field support level 1 or 2, and the responsiveness to bring customer satisfaction - Ready to perform possible intervention on-site (travels worldwide) when the contextual situation is permitting it - Gathering and collecting necessary information to ensure the adequate inputs which are necessary for the investigations with quality - Contributing to the investigating issues reported from the field - Able to escalate the investigations to the different support levels 2 and 3 - Organizing, structuring, and maintaining the tickets into the ticketing system - Ensuring the follow-up of the analysis and providing additional information when needed to support the investigations further to the escalation to support level 3 - Answering questions or able to seek for the adequate responses about our products - Training users and distributors with the necessary material - Structuring the responses and feedbacks - Delivering / Installing / Updating / Upgrading products remotely or on-site, in the field - Developing and maintaining the Training Tools and adequate documentation - Supporting Sales Team by demonstrating the products to clients and prospects - Building demonstrations to ensure continuous availability to support Sales and Marketing Teams - Generating periodically metrics and KPI relative to the fields requests and tickets - Collecting features to improve Medimaps products portfolio - Ensuring the completion of work assignments within discussed timelines and schedule   Required Skills and Experience: - Strong skills and experience in Field Support level 1 and 2 - Strong skills and experience in help desk ticketing systems (Sales force, JIRA, other); - Good knowledge in Microsoft Windows environments, databases, and SQL queries - Used to identify and resolve problems, analyzing log files - Experience with Agile methods and practice and software as medical device   Required Soft Skills: TEAMWORK - Dynamic, rigorous, self-motivated, - Communicate positively and proactively with the team members and also the managers. - Share proactively experience, feedbacks, advice, point of views, information. - Works proactively with other team members to achieve common goals. - Builds trust and respect among fellow team members. - Takes actions that demonstrate consideration for the needs of others. - Offers help to other team members, when needed. - Values the input, knowledge, and experience of other team members. - Asks for help, when needed. INTEGRITY & ETHICS - Behaves in an honest and ethical manner with all the team members and the management. - Demonstrates respect for all team members regardless of individual agendas, opinions or needs. - Demonstrates good judgment when faced with ethical dilemmas. - Shows consistency in words and actions. - Demonstrates integrity by honoring the efficiency of the team members and work. QUALITY COMMITMENT - Provides a best level of work quality. - Checks work to ensure reliability, completeness, and accuracy. - Demonstrates a high level of care and thoroughness in one’s work. - Expects excellence in one’s own work as well as in the work of others. - Identifies areas for improvement in own work and implements them. RESULTS ORIENTED - Pursues work with energy and drive. - Completes deliverables within agreed timelines. - Inform rapidly and proactively when risk or delay are estimated. - Consistently achieves one’s goals and objectives despite obstacles. - Adapts to varying work situations and is flexible in approach to resolving challenges. - Takes initiatives for innovative or valuable solutions.   Required Qualifications: EDUCATION - Master’s degree or equivalent in Computer Science or Computer Engineering LANGUAGES - Speaking Languages: Good level in French, Good level in English, and other languages are a plus. STANDARDS - Ideally good knowledge in ITIL methodology - Knowledge of the regulations and standards IEC 62304, 82304.    
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Field Support Specialist
medimaps group, Plan-les-Ouates, Genf
Medimaps Group is a leading global medical software analytics company, expert in the bone health assessment in clinical routine. At Medimaps, we strive to find simple solutions to complex medical needs for the benefit of the patient. Our passion is to make meaningful and efficient products based on technological innovation. For its headquarter based in Geneva, Medimaps is seeking a Field Support Specialist to reinforce the team. The field support specialist aims to ensure worldwide customer satisfaction and is addressing with effectiveness and reactivity the different issues and requests coming from the field (worldwide). He/She is organized and following-up the different tickets, seeking and gathering information, organizing the responses, and contributing to boost the investigations and analysis. Field Support Specialist Missions: - Acquiring and handling remotely the requests and issues coming from the worldwide field into our Help Desk Ticketing System - Ensuring remotely the field support level 1 or 2, and the responsiveness to bring customer satisfaction - Ready to perform possible intervention on-site (travels worldwide) when the contextual situation is permitting it - Gathering and collecting necessary information to ensure the adequate inputs which are necessary for the investigations with quality - Contributing to the investigating issues reported from the field - Able to escalate the investigations to the different support levels 2 and 3 - Organizing, structuring, and maintaining the tickets into the ticketing system - Ensuring the follow-up of the analysis and providing additional information when needed to support the investigations further to the escalation to support level 3 - Answering questions or able to seek for the adequate responses about our products - Training users and distributors with the necessary material - Structuring the responses and feedbacks - Delivering / Installing / Updating / Upgrading products remotely or on-site, in the field - Developing and maintaining the Training Tools and adequate documentation - Supporting Sales Team by demonstrating the products to clients and prospects - Building demonstrations to ensure continuous availability to support Sales and Marketing Teams - Generating periodically metrics and KPI relative to the fields requests and tickets - Collecting features to improve Medimaps products portfolio - Ensuring the completion of work assignments within discussed timelines and schedule Required Skills and Experience: - Strong skills and experience in Field Support level 1 and 2 - Strong skills and experience in help desk ticketing systems (Sales force, JIRA, other); - Good knowledge in Microsoft Windows environments, databases, and SQL queries - Used to identify and resolve problems, analyzing log files - Experience with Agile methods and practice and software as medical device Required Soft Skills: TEAMWORK - Dynamic, rigorous, self-motivated, - Communicate positively and proactively with the team members and also the managers. - Share proactively experience, feedbacks, advice, point of views, information. - Works proactively with other team members to achieve common goals. - Builds trust and respect among fellow team members. - Takes actions that demonstrate consideration for the needs of others. - Offers help to other team members, when needed. - Values the input, knowledge, and experience of other team members. - Asks for help, when needed. INTEGRITY & ETHICS - Behaves in an honest and ethical manner with all the team members and the management. - Demonstrates respect for all team members regardless of individual agendas, opinions or needs. - Demonstrates good judgment when faced with ethical dilemmas. - Shows consistency in words and actions. - Demonstrates integrity by honoring the efficiency of the team members and work. QUALITY COMMITMENT - Provides a best level of work quality. - Checks work to ensure reliability, completeness, and accuracy. - Demonstrates a high level of care and thoroughness in one’s work. - Expects excellence in one’s own work as well as in the work of others. - Identifies areas for improvement in own work and implements them. RESULTS ORIENTED - Pursues work with energy and drive. - Completes deliverables within agreed timelines. - Inform rapidly and proactively when risk or delay are estimated. - Consistently achieves one’s goals and objectives despite obstacles. - Adapts to varying work situations and is flexible in approach to resolving challenges. - Takes initiatives for innovative or valuable solutions. Required Qualifications: EDUCATION - Master’s degree or equivalent in Computer Science or Computer Engineering LANGUAGES - Speaking Languages: Good level in French, Good level in English, and other languages are a plus. STANDARDS - Ideally good knowledge in ITIL methodology - Knowledge of the regulations and standards IEC 62304, 82304. Info 85k-96k Strong skills and experience in Field Support level 1 and 2 Strong skills and experience in help desk ticketing systems (Sales force, JIRA, other) Good knowledge in Microsoft Windows environments, databases, and SQL queries Used to identify and resolve problems, analyzing log files Experience with Agile methods and practice and software as medical device